1. Introduction
Thrive Credit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the App includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, nationality, and employment status that you voluntarily give to us when you register with the App.
- Financial Data: Data related to your financial history, credit score, and repayment history that we use to determine your credit eligibility.
- Identity Documents: We collect a copy of your ID document and a selfie for identity verification purposes.
- Device Data: Information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you permit us to do so.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Assess your eligibility for credit.
- Process transactions and send you related information.
- Monitor and analyze usage and trends to improve your experience with the App.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
4. Sharing Your Information
We do not share your personal information with third parties except as described in this Privacy Policy. We may share information with credit bureaus, and with vendors, consultants, and other third-party service providers who need access to such information to carry out work on our behalf.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may review and change the information in your account settings at any time or contact us using the contact information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@thrivecredit.co.za.